Mounting a Cloud Drive

If you have files stored in cloud drives like OneDrive, Google Drive, or Box, you can access them from Apporto by mounting the cloud drive. Mounting the drive enables you to access it from your Apporto desktop via Windows File Explorer. Then, you may copy files to Apporto or edit them directly in the cloud drive. 

 For faster performance, we recommend copying files, especially large files, to Apporto before working on them. Making changes over the network is slow and you can lose work if your network connection is interrupted.


This short guide will show you step by step how to:



Mount a Cloud Drive


Run Cloud Setup Wizard


Using your preferred web browser, navigate to the URL for your Apporto system, for example, “”, and log in to the system using your credentials.

Click the Apps icon in the Navigation panel.

The ‘Apps’ screen displays.



Cloud storage can be accessed only via the Apporto Full Desktop.

Click Launch

The ‘Apporto Desktop’ displays.



Double click the Apporto Cloud Mounter desktop shortcut.

The ‘wizard’ launches.



Select the cloud drive you want to connect (Google Drive or OneDrive).

 If you need to connect to both, you can start with one and connect to the other one as a second step.

The ‘Connection Dialog’ displays.



Connect at login/startup is checked by default. This ensures the cloud drive is automatically reconnected in future sessions. If you do not want the drive automatically reconnected, simply uncheck the box.

Click Connect Now


Enter Drive Credentials



Follow the on-screen prompts to enter your credentials and allow access to the Apporto Cloud Mounter.

 If you have two-factor authentication (2FA) turned on for your cloud drive ensure you have your mobile phone handy when completing this step, and select the ‘do not ask again on this computer’ checkbox.


Access the Cloud Drive


Open the Windows File Explorer and expand "This PC" to access the relevent drive.
Google Drive and OneDrive are mounted as G: and O: drives, respectively.



Work with Cloud Drive Files


To copy files from a cloud drive, select the file and drag it to the Apporto desktop. You may also open files and edit them directly in the cloud drive by double-clicking on the file, making any changes, and saving your work.  

For large files, we recommend copying the file to Apporto for better performance when working with the file.

 Note you will not be able to open files that do not have a corresponding application installed on the desktop– for instance you will not be able to open SPSS files unless SPSS is installed on the server.

 Some file types are not supported, like .sav files.


Unmount Cloud Drive


If you want to access the cloud drive in future sessions, you should leave it mounted. However, you may want to unmount a drive in order to connect a new one in the future. For example, maybe you connected your university GDrive account, but would like to connect to personal GDrive in the future. (Currently, you may only connect to one GDrive account at a time.)



To unmount the drive, open the Apporto Cloud Mounter using the desktop shortcut, click Remove.