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Known Issues

The following are known issues in the current Apporto product.  A few of these are outside of our control (e.g. due to OS and browser limitations).  Those which we can fix are being addressed in upcoming patches and releases.

  • Users see a black screen when using the Safari browser on a Mac device (with MacOS Ventura or Sonoma).  We recommend using Chrome until we can fix the issue.
  • Scaling the virtual desktop to a resolution of 175% or above causes visual artifacts.  This will be fixed in our next patch.
  • Copy paste does not work in Safari due to a browser limitation.  We recommend using a Chrome browser if you need to copy and paste.