Table of Contents
Before deleting users, it is common to deprovision them (in case they may need to be reprovisioned in the future). Deprovisioned users are unable to login to Apporto, but their profiles are persisted until the account is deleted. Deprovisioned users are automatically deleted after a pre-defined number of days (30 days by default). You can configure the number of days before deprovisioned users are deleted. You can do this on the Deprovisioning setup page.
Configure days to deletion
Open Deprovisioning setup
Using your preferred web browser, navigate to the URL for your Apporto system, for example, “mycompany.apporto.com”, and log in to the system using your Admin credentials.
Click the Setup icon in the Navigation panel.
The ‘Setup’ submenu displays.
The ‘Deprovisioning’ popup displays.
Enter the number of Days to deletion.
Click Apply to save your changes.