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Managing resource hubs

Resource hubs provide the ability to transform desktop screens into browser views, upload and download files, and balance the load of multiple user sessions.

Use the information in this guide to learn how to:

You may also visit the related article on creating a resource hub.

View the resource hub list

resource hub list

The Resource hubs page shows a list of all the resource groups in your Apporto instance. To access this page, follow the steps below.

  1. Log in to the system using your credentials.
  2. Click resource hubs or the  icon in the navigation panel.

To make it easier to locate the appropriate resource hub, you may adjust the visible columns or filter or search through the list. See the article on working with lists for more information.

Edit a resource hub

edit resource hub screen for an on-prem hub

From the list, click on a row’s edit button to trigger the Edit resource hub page. Update any necessary values and then click save changes to submit.

Edit the resource hub profile

The first part of the resource hub configuration is the profile section.

edit resource hub screen for an on-prem hub

The table below shows the values that make up a resource hub profile.

Field Datatype Required? Notes
Name String Yes
Description String No
Hub type Lookup value Yes
  • On-prem
  • Apporto managed cloud
  • Customer managed cloud
Resource hub active (status) Boolean No

To update the resource hub profile, follow the steps below:

  1. Change one or more profile values in the form.
  2. Click/tap save changes to update the record.

Update the providers

At the bottom of the Edit resource hub page, you can configure select your virtualization provider(s).

edit resource hub screen for an on-prem hub

Add a provider

You may have multiple virtualization providers for the same resource hub. To add a provider, follow the steps below:

  1. From the “Provider” section, click add provider.
  2. The system will display the Add new provider instance pop-up.
    add new provider instance pop-up
    Cloud-based hubs must also be tied to a region.
    add new provider instance pop-up for a resource hub
    On-prem hubs prompt for additional provider information.
    add new provider pop-up for a resource hub with expanded fields
  3. Enter the necessary values. The table below shows the values that make up a provider record.
    Field Datatype Required? Notes
    Name String Yes A user-friendly name for the provider
    Description String No Any meaningful description that helps describe this provider
    Provider Lookup value Yes
    • Visible if selected hub type = on-prem:
      • Nutanix Prism Central
      • Nutanix Prism Element
      • Self-managed
      • VMware ESXi
      • VMware vCenter
    • Visible if selected hub type = Apporto or customer cloud:
      • AWS
      • Azure
    Cloud region Lookup value Conditional Visible if selected hub type = cloud & options are dependent on cloud selection:

    • AWS
      • Canada Central
      • Canada West
      • Dubai
      • Germany
      • Hong Kong
      • Ireland
      • London
      • Mumbai
      • Northern California
      • Northern Virginia
      • Ohio
      • Oregon
      • Paris
    • Azure
      • Dubai
      • East US
      • Germany
      • London
      • North Central US
      • South Central US
      • West US
    Nutanix Prism Central IP String No Visible if provider = Nutanix Prism Central
    Nutanix Prism Element IP String No Visible if provider = Nutanix Prism Element
    VMware ESXi URL String No Visible if provider = VMware ESXi
    VMware vCenter URL String No Visible if provider = VMware vCenter
    Username String No Visible for all on-prem providers except self-managed
    Password String No Visible for all on-prem providers except self-managed
  4. Click add provider. The system will close the pop-up.
  5. The newly created provider profile will display in the tab. Click save changes to confirm.

Edit a provider

At times, you may need to update the settings for an on-prem or cloud provider. To edit a provider, follow the steps below:

  1. From the “Provider” section, click edit on an existing provider record.
  2. The system will display the Edit provider pop-up.
    edit provider pop-up screen for a resource hub
  3. Update the necessary values. See the table in the section above for descriptions of each available value.
  4. Click update provider. The system will close the pop-up.
  5. The updated provider will display in the tab. Click save changes to confirm.

Remove a provider

If a virtualization provider in your list is no longer applicable, it should be removed from the resource hub. To remove a provider, follow the steps below:

  1. From the “Provider” tab, click remove on a row in the list.
  2. The system will display the Delete provider pop-up.
    delete provider pop-up for a resource hub
  3. Click confirm to complete deletion. The former provider record will no longer be visible in the tab.

Update the hyperstream

At the bottom of the Edit resource hub page, you may view the hyperstream configuration for the resource hub. A maximum of one hyperstream can be configured for the resource hub at a time.

the hyperstream tab for a resource hub

To update the hyperstream, follow the steps below:

  1. Replace the hyperstream
    1. From the “Hyperstream” section, click remove to delete the existing hyperstream record. The system will display the Delete hyperstream pop-up.
      delete hyperstream pop-up
    2. Click confirm to complete deletion. The former hyperstream record will no longer be visible in the tab.
    3. Click add hyperstream to create a new record. The system will display the Add new hyperstream pop-up.
      add new hyperstream pop-up screen
    4. Enter the necessary values. The table below shows the values that make up a hyperstream record.
      Field Datatype Required? Notes
      Name String Yes A user-friendly name for the hyperstream service
      Description String Yes Any meaningful description that helps describe this service
      Hyperstream load balancer FQDN String Conditional The fully qualified domain name (FQDN) of the load balancer service

      At least 1 of the 2 FQDN values must be entered.
      Route traffic here (hyperstream load balancer FQDN) by default Boolean Conditional If both FQDN values are entered, 1 must be selected as the default.
      Secure gateway FQDN String Conditional The fully qualified domain name (FQDN) of the secure gateway service

      At least 1 of the 2 FQDN values must be entered.
      Route traffic here (secure gateway FQDN) by default Boolean Conditional If both FQDN values are entered, 1 must be selected as the default.
      Secret String No The value is used for the payload validation during authentication to on-premise hyperstream deployments. The secret entered here must match the secret stored in the hyperstream services configuration. If not specified, the Apporto default value will be used.
    5. Click add hyperstream. The system will close the pop-up.
    6. The newly created hyperstream will display in the tab. Click save changes to confirm.
  2. Edit the hyperstream
    1. From the “Hyperstreams” section, click edit on the existing hyperstream record.
    2. The system will display the Edit hyperstream pop-up.
      edit hyperstream pop-up screen for a resource hub
    3. Update any necessary values. The table above provides descriptions of all available fields.
    4. Click update hyperstream. The system will close the pop-up.
    5. The updated values will display in the tab. Click save changes to confirm.

Update the filestore

The third tab in the bottom section displays the filestore that is assigned to the resource hub.
filestore tab for a resource hub

Add a filestore

To add a filestore, follow the steps below:

  1. From the “Filestore” tab, click add filestore.
  2. The system will display the Add new filestore pop-up.
    add new filestore pop-up screen
  3. Enter the necessary values. The table below shows the values that make up a filestore record.
    Field Datatype Required? Notes
    Name String Yes
    Description String No
    Type Lookup value No
    • Distributed file system (DFS)
    • Network file system (NFS)
    FQDN or hostname String Yes
  4. Click add filestore. The system will close the pop-up.
  5. The newly created filestore will display in the tab. Click save changes to confirm.

Edit a filestore

To edit a filestore, follow the steps below.

  1. From the “Filestore” tab, click edit on a row in the list.
  2. The system will display the Edit filestore pop-up.
    edit filestore pop-up
  3. Update any necessary values, and click update filestore. The system will close the pop-up.
  4. The updated values will display in the tab. Click save changes to confirm.

Remove a filestore

To remove a filestore, follow the steps below.

  1. From the “Filestore” tab, click remove on a row in the list.
  2. The system will display the Delete filestore pop-up.
    delete filestore pop-up
  3. Click confirm to complete deletion. The former filestore record will no longer be visible in the tab.

Update the RDP load balancer (cloud)

The fourth tab for a cloud-based resource hub displays the RDP load balancer configuration for the resource hub. A maximum of one load balancer can be configured for the resource hub at a time.

RDP load balancer tab for a resource hub

To update the load balancer, follow the steps below:

  1. Replace the load balancer
      1. From the “RDP load balancer” section, click remove to delete the existing load balancer record. The system will display the Delete RDP load balancer pop-up.
        delete RDP load balancer pop-up screen for a resource hub
      2. Click confirm to complete deletion. The former load balancer record will no longer be visible in the tab.
      3. Click add RDP load balancer to create a new record. The system will display the Add new RDP load balancer pop-up.
        add new RDP load balancer pop-up screen
      4. Enter the necessary values. The table below shows the values that make up a load balancer record.
        Field Datatype Required? Notes
        Name String Yes
        Description String No
        FQDN or hostname String Yes
      5. Click add load balancer. The system will close the pop-up.
      6. The newly created load balancer will display in the tab. Click save changes to confirm.
  2. Edit the load balancer
      1. From the “RDP load balancer” section, click edit on the existing load balancer record.
      2. The system will display the Edit RDP load balancer pop-up.
        edit RDP load balancer pop-up screen for a resource hub
      3. Update any necessary values. The table above provides descriptions of the available fields.
      4. Click submit. The system will close the pop-up.
      5. The updated values will display in the tab. Click save changes to confirm.

Update the RDP management gateway (on-prem)

The fourth tab for an on-prem resource hub displays the RDP management gateway configuration. This gateway provides security and balances loads.

RDP management gateway tab for a resource hub

To update the gateway, follow the steps below:

  1. Replace the gateway
    1. From the “RDP management gateway” section, click remove to delete the existing gateway record. The system will display the Delete RDP management gateway pop-up.
      delete RDP management gateway pop-up screen for a resource hub
    2. Click confirm to complete deletion. The former gateway record will no longer be visible in the tab.
    3. Click add RDP management gateway to create a new record. The system will display the Add new RDP management gateway pop-up.
    4. add new rdp management gateway pop-up
    5. Enter the necessary values. The table below shows the values that make up a gateway record.
      Field Datatype Required? Notes
      Name String Yes A user-friendly name for the RDP management gateway endpoint
      Description String No Any meaningful description that helps describe this gateway
      FQDN or hostname String Yes The FQDN or hostname of the gateway used by this resource hub
      API key String Yes The API key for the gateway
    6. Click add RDP management gateway. The system will close the pop-up.
    7. The newly created gateway will display in the tab. Click save changes to confirm.
  2. Edit the gateway
    1. From the “RDP management gateway” section, click edit on the existing gateway record.
    2. The system will display the Edit RDP management gateway pop-up.
      edit RDP management gateway pop-up screen for a resource hub
    3. Update any necessary values. The table above provides descriptions of the available fields.
    4. Click update RDP management gateway. The system will close the pop-up.
    5. The updated values will display in the tab. Click save changes to confirm.