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Configuring system emails

Apporto sends three types of system-generated emails for local Apporto accounts (i.e., customers not using single sign-on or Active Directory for authentication).

Use the information in this guide to learn how to:

View current email configurations

To view any LTI configurations that have already been configured, follow the steps below.

  1. Log in to the system using your credentials.
  2. Click setup or the setup icon icon in the navigation panel to view the Setup screen.
  3. Click on the “email” tab.
  4. The welcome email template section will display by default.
    Email screen in the Setup section with welcome email template displaying by default

Configure welcome emails

The table below shows the values that make up the welcome email template.

Field Datatype Required? Notes
Subject String No The following variable tags are available to be included in the subject line:

  • [site:name]
  • [site:url]
  • [user:name]
  • [user:mail]
  • [user:one-time-login-url]
Body HTML block No
  • Inline HTML style tags are allowed
  • Paragraph tags are required
  • Variable tags listed above can be included by inserting them into <a href=””> tags

To update the welcome email configuration, follow the steps below.

  1. From the “email” tab on the Setup screen, view the welcome email template. This should be visible by default.
    Email screen in the Setup section with welcome email template displaying by default
  2. Edit the subject and body fields, as necessary.
  3. Click save changes to finish updating the welcome email template.

Configure password recovery emails

Password recovery emails follow the same template format as welcome emails. Refer to the welcome email section for descriptions of each field.

To update the password recovery email configuration, follow the steps below.

  1. From the “email” tab on the Setup screen, click on the password recovery header to expand the section.
    password recovery email template
  2. Edit the subject and body fields, as necessary.
  3. Click save changes to finish updating the password recovery email template.

Configure expiring invitation emails

Welcome email links have an expiration of 5 calendar days. If a user has not responded within 4 days, the system will send a reminder that the invitation will expire within the next day. Expiring invitation emails follow the same template format as welcome emails. Refer to the welcome email section for descriptions of each field.

To update the expiring invitation email configuration, follow the steps below.

  1. From the “email” tab on the Setup screen, click on the expiring invitation header to expand the section.
    expiring invitation email template
  2. Edit the subject and body fields, as necessary.
  3. Click save changes to finish updating the expiring invitation email template.
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