Configuring Email
 

Apporto sends two types of system-generated emails:
 

  1. Welcome email: Sent to new users and contains instructions for account activation.

  2. Password Reset email: Sent to existing users who request a password change.

 

These customizations can be done from the Email Setup page.

 

This short guide will show you step by step how to:

 

  • Change ‘Welcome’ email subject and body.

  • Change ‘Password recovery’ email subject and body.
     

 

Configure Email
 

Update Welcome Email

 

Using your preferred web browser, navigate to the URL for your Apporto system, for example, “mycollege.apporto.com”, and log in to the system using your Admin credentials.

Click the Setup icon at the bottom of the the Navigation panel.

The ‘Setup’ submenu displays.

 

                        
 

Click Email

The ‘Email customization’ popup displays.
 

                        

 

You may change the content of the Welcome Email ‘Subject’ and ‘Body’ by editing the text or variables in the boxes.  

For example, you can personalize emails using the [user:name] variable.  

You can also customize the email signature to be from your organization.
 

The ‘Welcome Email’ is only sent when user accounts are created via Apporto’s Admin UI, for example,. importing users or manually creating a new user. If new users are created via SSO (ex. Shibboleth), the ‘Welcome Email’ is NOT sent.
 

Update Password Recovery Email
 

Click Password Recovery

The ‘Password recovery’ pane expands.

 

                          
 

You can change the content of the ‘Password Reset’ email Subject and Body by editing the text or variables in the text boxes.

When you’ve finished editing the email templates, click Save configuration to save your changes.