Help Center
Accessing the App Store
Accessing the App Store
Access to the App Store is password protected. You must provide valid credentials (Username or email address and Password) to access the App Store.
To log in to the App Store:
Navigating the App Store
Navigating the App Store
The Apps list shows all the applications available to your user account. Each entry in the list shows the name of the application, the name of the developer/publisher, the application type and an “action” button (Install, Launch, Download).
Launching an App
Launching an App
Certain apps are hosted on a remote server, and are “streamed” through your
web browser to your local computer.To launch an app:
Using your preferred web browser, navigate to the URL provided to you by your Admin (e.g. mycollege.apporto.com) and log in to the system to access the App Store.
Uploading a File
Uploading a File
You can upload a file from your local computer to a cloud desktop/app.
Using your preferred web browser, navigate to the URL provided to you by your Admin (e.g. mycollege.apporto.com) and log in to the system to access the App Store.
Downloading a File
Downloading a File
When using a cloud desktop or app, you may wish to download a file to your local computer. You can also delete a file from the cloud PC.
To download a file:
Deleting a File
Deleting a File
When using a cloud desktop or app, you may wish to delete a file from the cloud PC.
To delete a file from the cloud PC:
Copying and Pasting
Copying and Pasting
From time to time, you may wish to copy and paste content to/from your own computer and the cloud desktop/app. You may do this using copy and paste menus as well as keyboard shortcuts (ex. Ctrl+C and Ctrl+V).
Please note that copy paste does NOT work across all applications and browsers or for images. This is an inherent limitation to browser clipboards. If you run into an issue, the best workaround is to upload or download the file containing the content you need.
Collaborating with Other Users
Collaborating with Other Users
When using a streamed app, you can use the Share screen
function to invite other users to collaborate in the current session.
To collaborate with another user:Viewing Analytics
Viewing Analytics
You may find it helpful to see how much time you’ve spent in the desktop/app. The Analytics dashboard provides insight into your total time and activity – and also allows you to compare your stats relative to the average.
To view Analytics:
- Click the Analytics
icon in the Navigation panel.
- Click the Analytics
Saving and Restoring Snapshots
Saving and Restoring Snapshots
The Save/Restore snapshots
function lets you save up to two snapshots for an active
session so you can "roll back" your work to a previous state in the event you need to undo
your work.
To save a snapshot:
Turning Sound On and Off
Turning Sound On and Off
Web browsers, such as Chrome, are beginning to block audio from automatically playing unless users explicitly turn sound on. In Apporto, you can turn sound on and off using the Sound
button in the top panel.
Managing Your Profile
Managing Your Profile
NOTE: The first time you log in to the system using the password provided by your Admin, you are directed to the PROFILE page to enter a new, permanent password.
Native Applications
Native Apps
- Installing the Apporto Agent
- Uninstalling the Apporto Agent on Windows OS
- Uninstalling the Apporto Agent on Mac OS
- Installing and Uninstalling Native Apps