Viewing the Users List

The Users list page lets you view a list of all users for your Apporto system.

You can add, edit and delete users from the users list page.

You can also “bulk” import users or “impersonate” a selected user.

This short guide will show you step by step how to:



View User

View the User List Page

Using your preferred web browser, navigate to the URL for your Apporto system, for example, “”, and log in to the system using your Admin credentials.

Click the Users  icon in the navigation panel.

The ‘Users’ screen displays.




This screen shows a listing of all authenticated users for your Apporto system. Each line in the listing provides the following information:





The user’s Full Name (or system-generated Name)


The user’s email address


The current status of the user’s account; Active or Blocked

Last Login

The length of time between the current calendar date and the date on which the user last logged into the system


For staff users only, indicates the user’s role; admin, sub-admin, faculty, or tech support


The name(s) of the group(s) to which the user is assigned

Host Name

The name of the device with which the user is associated (only relevant for native apps)


Filter User List

If desired, you can filter the list to display a subset of users:

Click the Filter user list link

The filter options expand.



To locate all users assigned to a specific group, select the Group radio button, then choose the desired group from the Select Group menu.

To locate a user by Username, User Email address or Device Name, select the desired radio button, then enter the term you wish to search for in the Contains text box.


 When you search by Username, User Email address or Device Name, the system reads the word(s) in your search term as a string of characters (rather than as separate words), and searches for occurrences of the text string anywhere in the selected field.

For example, the search term “turn” would include the results “Turner” and “Turnbull.

Click Filter

The screen refreshes to display only those users that match your filter criteria.




Refine Filter List

You can further refine the filtered list by applying additional filters.

Apply the additional filters as described above, then click the Refine Filter button.

The screen refreshes to display only those users that match your filter criteria.


Remove Recently Added Filter

To remove the most recently added filter, click Undo Last

Remove All Filters

To remove all filters, click Clear Filters


Other Functions Accessible from User List Page

From the Users screen, you can choose to