Frequently Asked Questions

 

What is Apporto all about?

Based in the heart of Silicon Valley, Apporto was started with the mission of “Enabling users to access apps and desktops anytime, anywhere”. Traditional solutions for this need –  e.g. VDI, XenApp etc. – fell short: They were expensive, complex and often failed to deliver on end user’s expectations. Apporto set out to create a cloud based, simple and user-friendly service - a “Dropbox for apps”. Just like Dropbox moves files to the cloud, Apporto moves apps to the cloud for any device, everywhere access.

 

How does Apporto deliver apps and desktops?

Apporto uses two techniques to deliver apps:

  1. App streaming. The apps or desktops are running on a server in the cloud while the UI is streamed to a browser on the end user’s device.
  2. Native delivery. The apps are downloaded and installed on the end user’s device with an app store experience- click and done.

While some customers use streaming exclusively, others use both techniques to deliver on all their use cases. For instance, a faculty may have limited access to the internet while doing field research and therefore requires an app to be natively installed. A screen recorder like Camtasia should be installed on the end user’s computer. IT admins can decide on the optimal delivery technique(s) based on the use case under consideration.

 

What devices does Apporto support?

Apporto streams apps and desktops to any device running an HTML5 browser. This includes PCs, Macs, iPads, iPhones and Android devices. Of course, many of the streamed apps are designed for a full-size screen and are best rendered on a laptop or tablet. Apporto delivers native apps to PCs and Macs.

 

Can Apporto deliver full desktops?

Yes. Apporto delivers full desktops as well as apps.

 

What does the end user experience look like?

During the initial implementation, Apporto is typically integrated with the customer’s Single Sign On or Active Directory. IT admins can then access the app store through a browser. In turn, users can login from any device and access the apps that were made available to them.

 

How does IT manage access to apps?

Apporto enables admins to provide access to apps using a hierarchy of groups, users and devices. The hierarchy is typically automatically imported by the Apporto integration module from AD or SSO (Attributes). Using this construct, admins can provisions apps a very high levels (e.g. students, faculty, staff) or at very granular level (e.g users and devices).

 

Our environment consists of users/computers that are domain members and BYO devices. Can you support both?

Yes. As far as Apporto is concerned, all devices (whether domain members or not) live in the cloud and can access the app store using HTTPS.

 

Do end users have to be on network to access the apps?

No. Apporto works wherever your end-users are so long as they have Internet access. At home? At work? At play? At school? On or off network – it doesn’t matter

 

How are groups, individuals, and computers organized within Apporto?

Apporto supports an unlimited hierarchical organization. Thus, a group can contain one or more individuals, and one or more groups. A lower entity within the hierarchy inherits all the actions of the group above it and can be further tailored depending on the requirements of the situation.

 

Can an individual participate in more than one group?

Yes. The individual inherits the sum of the apps made available to all the groups he belongs to.

 

What kind of apps can Apporto install?

Apporto is capable of streaming most Windows applications to any device. Further, the service is able to deliver all the commonly used productivity tools such as Microsoft Office, Adobe Creative Suite, SPSS etc.

 

Does Apporto package software or does the local campus IT package it?

IT Staff can package the software they need. Alternatively, Apporto can package the application software. You give us your requirements. Chances are, we’ve already encountered them. Nevertheless, we apply any changes needed and your software is all packaged and ready to deploy to your end-users.