The university’s total enrollment is over 80,000, with the vast majority of students (77,000) participating online.
Ten-fold enrollment growth in 8 years
As ranked by Fast Company
STEM students using Apporto
More cost-efficient than alternative solutions
MOST UNIVERSITIES FACE
Supporting the IT needs of such a diverse student body is challenging. Dr. Gwen Britton, SNHU's Senior Executive Director of STEM, explains the problem:
IDENTIFIED BY SNHU
Students enrolled in on-campus classes usually prefer to use their own devices to complete coursework; online students work on their own devices by necessity. Plus, Dr. Britton notes that faculty members often spend a lot of time serving as IT troubleshooters, helping students install and use the unfamiliar software needed for their class.
SNHU was looking for a solution that would cut down on help desk issues and be easy to administer. They wanted a managed service with routine maintenance, patches, and other upkeep handled by the provider. For online students, fully supporting BYOD was essential.
Students had to upload, download, export, and sometimes modify their files before they could submit or use them. Faculty had to do the same. This was troublesome, time consuming, and error prone.
At any time during the calendar year, SNHU has multiple classes running on different schedules. Every night, lab computers were restored to their original state using an automated program. This has sometimes led to problems. In one instance, a group of students got locked out of their project because the SNHU system went into this automatic process. Also, online students are in various time zones, which makes group work and communication difficult.
In addition to higher cost, few solutions provided key features SNHU wanted. Few of the offerings had the analytics the SNHU STEM program wanted. These analytics would help instructors monitor students’ progress and let the IT team keep tabs on the service’s functionality.TRY NOW A trial is free of charge. All you have to do is register on our trial page and you will have access within minutes.
And prepare students for real-world STEM jobs – Dr.Britton and the STEM team decided they needed to:
SOLVING THE PROBLEM
When the SNHU STEM team contacted Apporto, they’d considered other solutions, including some from leaders in the virtualization space. But they still hadn’t found one that completely fit their needs. Their ideal solution was Cloud-native and browser-based, with no need to install clients or other programs on students’ devices.
It had to completely integrate with the SNHU IT department and be easy to administer. And above all, the solution needed to have automated provisioning that could accommodate users as needed, with no input from IT personnel.
After discussing SNHU’s goals and current setup, the Apporto team recommended an approach consisting of multiple virtualization techniques and an advanced server provisioning system that added and removed capacity based on demand. It included:
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EFFICIENCY AT ITS BEST
After implementing Apporto, SNHU could meet the challenges inherent in STEM education. Among the most notable results:
Also, Apporto’s service costs 50-75% less than other solutions. Gerry Fulbrook, SNHU’s Assistant Vice President of Academic Technologies, put it this way:
Southern New Hampshire University shares how they are improving student success by delivering a 21st century computing experience to their students anywhere.