Launching an App or Desktop

From the App Store you may launch an App or Desktop.


  If you have a popup blocker, you may need to temporarily stop the blocker or add the site to the popup blocker exception list.

This short guide will show you step by step how to:


Launch an App or Desktop


Using your preferred web browser, navigate to the web address provided by your administrator, for example, “"

Then log in to the system to access the Apporto App Store.


Select your App or Desktop

Locate the desired app or desktop and click Launch


The selected app or desktop opens in a new browser tab.

Some applications (those requiring administrative rights) may take a few minutes to launch, because the server needs to start before the app can be launched.




Using Apps and Desktops

The Menu

Available options and functions are displayed as icons in the top menu bar.




Change Display Mode

Click the icon in the top panel to toggle the display to full-screen mode.

Click the icon in the top panel or press the <Esc> key to return the display to normal mode.

Using the toggles above is a good way to maximize your workspace. You may also resize an app within Apporto using the windows resizing option in the upper right corner of the App.

We recommend NOT minimizing an App via windows option (In the upper right corner of the window) unless you are working in a full desktop. If you accidently minimize an App, there is no option to re-maximize it. Please close the browser tab and relaunch the app from the App Store.


Upload/Download Files


Click the File upload icon in the top panel to upload a file to a cloud PC.

Click the File download icon in the top panel to download a file from a cloud PC.

Learn more about uploading, downloading, and deleting files.


Share Screen

Use the Share screen icon to invite other users to collaborate in the current session.

View Analytics


Click the Analytics icon to view activity statistics for your user account.

Save or Restore a Snapshot

Click the Save/Restore snapshots icon in the top panel to save or restore a "snapshot" of the current session.


Launch Messenger

Click the Messenger  icon in the top panel to launch and use Messenger.

Mute/Unmute App or Desktop

Click the Sound icon to turn sound on or off.

To ensure an optimal experience with Apporto, make sure you have a high bandwidth, low latency internet connection. Latency should be less than 100ms. If you have a poor network connection, response times may be slow and images may appear pixelated. Use of personal hotspots is not recommended as they will not work reliably.

If your internet connection becomes unstable while working with an app, the message "Poor internet connection detected." will display at the bottom of the screen. SAVE YOUR WORK to avoid data loss.

If your internet connection is lost, a "SESSION DISCONNECTED" message displays. Click the Reconnect button to attempt to reconnect to the Apporto server.