Release Notes For Business

Release Notes For Education

Using the Virtual Classroom

The Virtual Classroom enables faculty to monitor and assist students.  It provides a real-time view of the desktops of all students in a particular group who are online – all from a single screen.  Students can raise their hands to ask questions.  Faculty can click to get a closer view of a student's desktop, chat with or call students, and even request remote control to help a student along.


Using the Virtual Classroom



Using your preferred web browser, navigate to the web address provided by your administrator (eg. “") and log in to the system using your Faculty credentials.

Click on  to access the Apporto App Store.


Select your App or Desktop

Locate the desired app or desktop and click Launch

The selected app or desktop opens in a new browser tab.

Open the Virtual Classroom

Click the Virtual Classroom    option in the top menu bar.

 The Classroom option is only available for Faculty with permissions to groups of < 100 users.

Select the relevant group (eg. course, section, etc.) and click Launch.



The Virtual Classroom will open in a new browser tab.

The desktops of all users in the group (who are online) will be visible.  When a new user logs in, their desktop will appear.  When a user logs out, their desktop will disappear.  Messenger is available to chat 1x1 with students - or call to quickly help answer a question.

Desktops are shared in “view only” mode, and students are notified when their desktop is being shared.


Note: If any students see a black screen, please ask them to refresh their browser with Shift + F5.  This is a temporary workaround and will be fixed in our next release.


Enlarge a Desktop

Click on a desktop to enlarge the view.                                                                                      

Request Remote Control

In order to assist a student, click the View Options dropdown menu and request remote control. The following request will appear on the student’s desktop.



If the student accepts, faculty will see the view refresh.  "You can control this desktop" will appear at the top of the view.  Faculty may cursor into the view to control the student's desktop.